Phones and internet
These guides cover the requirements, documents and steps for this topic. Each includes a check date and sources you can consult.
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Mobile and broadband contracts: fees, number porting and moving home
Compare total costs and exit terms, checking coverage, contract duration, additional charges and cancellation procedures before signing.
- Compare spending over the entire contract, rather than judging by a discounted first month.
- Number porting and contract cancellation are different; old-contract charges can remain after a successful transfer.
- For home broadband, verify installation at the actual building and unit, technology and moving terms.
6 sectionsRead the full guide
SIM real-name registration: documents, activation and fraud prevention
Check official registration channels, identity requirements and number management before buying prepaid or monthly service, especially for bank and government accounts.
- Local Hong Kong SIM services require completed real-name registration before activation.
- Use the operator's official process and do not give identity documents to unverified intermediaries.
- A long-term number connects to banks and verification codes: remove those links before cancellation or replacement.
6 sectionsRead the full guide